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Showing posts from 2015

What You Need to Know About iPad & Tablet Repairs

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So you've got a repair issue with your iPad or another tablet and your not sure what to do or where to take it. Is it worth getting fixed or should you just buy a new one? Is repair a good option? Replacement? What to do??!! When our TECH gets broken it can be tough. Here's a device that we are used to pulling out and it just working. When it's not sometimes we panic. What to do?? Cracked iPad 2 Screen Repairing your TECH has become the best options for broken/damaged iPad's and tablets. Especially when a replacement  will cost a lot of money. Professional repair shops all over the country have established themselves as the "go to" option for your broken TECH. A professional repair shop can get your device fixed quickly - sometimes while you wait - and for MUCH LESS than a replacement device! So you've decided to FIX YOUR iPad, now you need to decide where to go for the repair.  For iPad the Apple store is certainly an option but is i

FedEx is Just Horrible and They're hurting Small Business

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I have tried to be patient with FedEx before, really I have -- this happens about once a month. But when they keep messing up and I have to keep doing their job for them then I have to speak up. In the meantime I strongly suggest anyone and everyone STOP USING FedEx for delivery . I mean I don't have this many problems with the US Postal Service and they're the US Postal Service. So here's what happened: A package with VERY important repair parts was supposed to be delivered to our shop via FedEx Priority on Friday morning (11/13/15). We had customers waiting on these parts to complete important repairs to their phones, tablets and computers so they could go back to their lives. PLUS the package had parts we needed to help more customers over the weekend get their phones, tablets and computers fixed - you see we need inventory to make money. The package was NEVER delivered and I had to start searching for it. Why can't you call me FedEx??!! After numerous phone

ANNOUNCING: WiGoClinic Mobile Repair Service Launch

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In the old days when you broke an electronic device (phone, tablet or computer) and you weren't able to drive it into one of our four area locations for our Fast & Friendly, while you wait repair service, you were out of luck. But now, with our brand new MOBILE REPAIR SERVICE your ship has come in - or is this case one of our fancy new Nissan Vans! Need a WiGoTech to come to you for a repair? Call us at 844-Get-WiGo 844-438-9446 We understand how busy life can get. No judgement here - just fast & friendly service to your location! No time to load up the kids and try and travel across town. We get it! How about one of our WiGoTechs save you the hassle. Stuck on Campus with no dinero for UBER or LYFT? No Worries! Give us a call and we'll get you fixed up!! A Repair as Easy as 1,2,3 1) Call us for service at 844-Get-WiGo 2) We pick-up from you or repair onsite. 3) Delivered back to your home or office fully repaired! Simple Convenient S

WiGoClinic FAIRFAX Shop - Cell Phone, Tablet & Computer Repair

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It's been a while since my last post and it's been even longer since I wrote about our Fairfax shop - in fact I don't think I have ever written just about our Fairfax shop. So let me take a moment of your time and tell you about our Fairfax shop and why it is a GREAT place to get your cell phone, tablet or computer fixed. Our FAIRFAX, VA Shop is a great place to get your broken cell phone, tablet or computer fixed! There so now you know it's a great place to get your personal electronics fixed. Here's a picture too: WiGoClinic - Cell Phone, Tablet & Computer Repair in Fairfax A Brief History: Our Fairfax shop opened in 2010 and quickly became our flagship location. After operating the WiGoClinic as a division of another company for a few years our Fairfax location was our first stand-alone location. We have serviced thousands of device at this location.  So you might ask yourself, " Why should I come to this location? " (If you'd like

Not All Repair Shops are Equal: BEWARE Inexperienced Techs! They could make things worse. A lot worse!

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The demand for cell phone and tablet repair has turned this industry into a FAST growing business opportunity. While not quite in the same category as frozen yogurt shops or nail salons it's still a high demand industry. Everyone has a phone, or two and a tablet or more... and they break! While there are still a lot of people who don't know you can get your phone fixed - YOU CAN GET YOUR PHONE OR TABLET FIXED AT WIGOCLINIC ! - many others make the mistake of having someone fix it who isn't really qualified. Rookie mistakes happen BUT too often we see some pretty bad damage from someones careless work.  In the last five years we have seen new "repair shops" come and go. Many times it's a cell phone dealer that thinks they can fix phones too - as mentioned in my previous post in this series:   BEWARE Shops That Sell Phones & Service too!!   Then there is the DIY'er, or even better the person who has a "Friend" who said they could fix it. 

Not All Repairs Shops Are Equal: BEWARE Shops That Sell Phones & Service too!!

The cell phone & tablet repair business has exploded over the last few years and now more and more companies are trying to get into the business. More competition is good for the consumer but some of these companies have something else in mind altogether - sometimes their plan is rip you off. So BE CAREFUL! Find a reputable shop to take your device in for repair. TWO BIG THINGS BIG THING #1:  If they sell phones they make MORE money if you buy a phone and they make EVEN MORE if you buy/renew service too! Almost anyone who sells phones and/or service is a commissioned sales person. This is especially true in the "dealer" market where sometimes 100% of their pay is commission. And while Apple store employees don't make commission the work hours they get are based on their sales. So both have an incentive to sell you a NEW phone with service. Ask yourself if they really want to fix your device or do they want to sell you a phone and/or new service? If they ch

Not All Repair Shops Are Equal: Beware Cheap Prices for Repair!

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The Cell Phone & Tablet Repair industry is now a $1.4 billion industry according to IBISWorld. According to a recent study by SquareTrade, a leading device protection plan company, damaged iPhones alone have cost Americans $10.7 billion. So if you've broken a phone once, twice or dozens of times - you know who you are and we love you! - it's OK your not alone!! The simple truth is that everyone has a phone and phones break. Remember the first step is admitting that you have a problem. The problem is that your phone is broken or it could be soon. So what do you do? Where do you go to get it fixed? NOT ALL REPAIR SHOPS ARE EQUAL One mistake we see customers make all the time is to go with the cheapest price for a repair but just like anything in life cheap isn't always best. If you want a hamburger you could go to McDonalds but if you want a REALLY GOOD hamburger go to Shake Shack - love those hamburgers and their fries, boy howdy! Let me do you a favor and sha

STOP! THINK! REMEMBER! Not All Repair Services are Equal! Please be careful.

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The Cell Phone & Tablet Repair industry has changed a lot since we got into the business more than five years ago. Some good things - Some bad things! GOOD NEWS: There are more places to get your cell phone or tablet fixed! BAD NEWS: There are more places to get your cell phone or tablet fixed!! In fact, the repair industry is over a $1.5 billion industry and has grown to employ thousands of people according to IBISWorld. That is great! And WiGoClinic is proud to be a part of such a dynamic and quickly growing industry that has provided new opportunities to so many people - like us! Unfortunately, it has also allowed a lot of people who shouldn't be fixing phones & tablets the opportunity to do so. It seems like nowadays all you need to do is post an ad online, find some cheap retail space in a closing mall or work out of the back of a laundromat (No lie, I know of two local laundromats who have cell phone repair shops) to fix someones phone. So while we would