FedEx is Just Horrible and They're hurting Small Business
I have tried to be patient with FedEx before, really I have -- this happens about once a month. But when they keep messing up and I have to keep doing their job for them then I have to speak up. In the meantime I strongly suggest anyone and everyone STOP USING FedEx for delivery . I mean I don't have this many problems with the US Postal Service and they're the US Postal Service. So here's what happened: A package with VERY important repair parts was supposed to be delivered to our shop via FedEx Priority on Friday morning (11/13/15). We had customers waiting on these parts to complete important repairs to their phones, tablets and computers so they could go back to their lives. PLUS the package had parts we needed to help more customers over the weekend get their phones, tablets and computers fixed - you see we need inventory to make money. The package was NEVER delivered and I had to start searching for it. Why can't you call me FedEx??!! After numerous phone...