WiGoMan Blog - Tech Care (Repair, Reuse, Recycle) Industry Leader

TOP HIRING PRACTICES TO HELP BUILD YOUR BEST TEAM - GAME 2 Game two is tough in any best of seven series. If you've won game one then you can build on that lead but if you lost game one you'll really need this one. The same is true for hiring, if you have found some good technicians you're off to a good start but your next move can either make it easier to become major league or you'll end up spending more time in the minors. How do you pick a winner?  One time while I was visiting my Arlington shop I sat down with a tech who was struggling. He was a nice kid who got along great with everyone in the shop. Super friendly and easy to talk to. So w hen I sat down in front of him I had no intention on firing him. It was a simple coaching session on how to check-in repairs to the shop. You see I had been going over the numbers and this friendly young man had, by far, the fewest successful check-ins out of any of the technicians working for me - we tracked hourly ...

TOP HIRING PRACTICES TO HELP BUILD YOUR BEST TEAM In the spirit of baseball here is game one of my seven game series about how to build a championship repair company. Playing baseball is easy, all you need is a bat and a ball. Find a field, add some gloves, bases, nine players and it becomes a team. Anyone can create a team but only a few can win a championship. Just like baseball repairing tech is easy, all you need is a screwdriver and a part. Buy a tool kit, anti-static mat, a few parts, post an ad online, put up a sign and you become a business. Anyone can repair cell phones but only a few can build a business that will last. Much like baseball teams tech repair companies come and go on a regular basis. One day you're hot the next day you're cold. One day your fans are cheering you on and the next day it's nothing but 1-star reviews on Yelp There is nothing I love more than a game seven of the World Series and a couple of years ago the good Lord blessed us wi...