WiGoMan Blog - Tech Care (Repair, Reuse, Recycle) Industry Leader

I had to double check my calendar last week to make sure it wasn't April Fools Day. Apple, you see, stunned the tech repair industry with the announcement that they would do a complete 180-degree turn on allowing independent repair of their products by now offering select companies access to, "...  Apple-genuine parts, tools, training, repair manuals and diagnostics...". Whhhaaaaat? This strange announcement stood out to me as more than a little bit odd since Apple has fought the independent tech repair industry tooth and nail ( or by pentalobe screw and tons of glue if you prefer ) for decades. Their early morning press release reminded me of the 2014 iFixit April Fools Day prank that had the repair community dazed and confused at the possibility of iFixit and Apple working together. Yah, right! Had someone started August Fools Day??? Truth is it was announced on   August 29, 2019,  the end of Summer , far  from April and seemingly ...

The TECH REPAIR INDUSTRY is huge! I mean really, really big. Billions of dollars in revenue flow thru thousands of tech repair shops and independent tech repair people all over the country. But MOST people don't even know that tech repair is a thing! Sad 😞but true! You see, when my company started repairing cell phones as part of our AT&T retail business in 2006 every single customer would say, "I never knew anyone who fixed phones". Then w hen I opened my first standalone repair shop in 2010 almost everyone who came into our shop would say, "I never knew anyone who fixed phones". Well of course, that made sense, because we were one of the first companies to offer on the spot immediate cell phone repair in the country. The thing that really surprised  me was that for  ten years  we still had a lot of people coming in and saying the same thing!? INDEPENDENT RESEARCH Before I sold my repair business in 2016 I decided to do some research. I went ou...