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Showing posts from 2013

"Fast, Friendly and a Real Bargain!"

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If and when you need to have a cell phone or tablet repaired -- and you will need a repair sooner or later -- keep that in mind. Because that's what a recent customers email to me said. "I want to thank you for the fix on Emily's phone - fast, friendly and a real bargain! We really appreciate it." FAST: Is the company your dealing with fast of do they take all day to make simple repairs? At WiGoClinic most cracked screen repairs can be done in an hour at NO ADDITIONAL CHARGE! So let's talk about the one hour for a second because I know some shops claim they can do some repairs in 15-20 minutes. Hah, in a perfect world yes. But do you really want someone to rush the repair and possible damage something OR what happens if there is some other complication? That 15-20 minutes turns into an hour. We try and provide an honest quote on all of our repairs. FRIENDLY: Is the company your talking to friendly? Do they answer the phone when you call? At WiGoClinic we kno

Arlington Small Business Day - Saturday 11/30/13

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I have to admit that I am a small business junkie. Yes, it is my weakness and I'm proud to admit it. Small businesses are great and they truly drive our economy. Small business innovates, meets specialized needs and usually takes GREAT care of its customers. I will go out of my way to shop at a small business any day! So maybe for one day - Saturday, November 13,2013 -- all of you can too. WiGoClinic - Cell Phone & Tablet Repair is proud to be participating in the Arlington Small Business Day 2013  along with hundreds of other Arlington, VA small businesses. Simply look for an Arlington shop that is displaying "Shop Local" sign in the window and get to shopping. Many of the businesses will have special offers for customers who shop local. At WiGoClinic - Cell Phone & Tablet Repair we will be offering a 10% discount on anything in our shop. That includes repairs, cases, screen protectors, batteries and anything else you can find for sale in one of our sho

Fast & Friendly Cell Phone Repair @ WiGoClinic

Getting things repaired instead of replacing them is becoming cool again - I think using the word "cool" is becoming cool again too, so win win! Here at WiGoClinic - Cell Phone Repair Shop we try and stay way ahead of the crowd and not only fix your personal electronics but do it quickly - one hour in MANY cases - and treat you just like we would treat one of our good friends or favorite family members ( come on, we all have favorites ). One of the biggest things that sets WiGoClinic apart from our competition is  FAST & FRIENDLY SERVICE. Fast service is our STANDARD every day service. We try and complete most of our repairs in an hour or less. That's our goal and we don't charge extra to make that happen. Why should you wait a day or two to get your device repaired? So, if you're calling around to ask about a repair ask them how long it will take AND if they will honor that time commitment once you actually get into their shop. WiGoClinic will!

Groupon One Year Later, Would we do it again??

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We did a Groupon a year ago and it was a huge success for all of us at WiGoClinic - Cell Phone Repair . We literally had lines of people after our Groupon in each of our shops. We loved meeting new people and helping them get their phones, iPad's and iPod Touches fixed. At the same time offering our high quality service to new customers at a fair deal. But... It seems that Groupon and Living Social don't really care as much about YOU as they do about making a buck! I don't find it surprising that both of these companies are struggling and that many business analysts are predicting their failure. But why I think they are failing is a little different then most. So let me share my first had experience with you. When we signed up for our Groupon we were told we had to meet a certain criteria to even be considered and then it might not get approved by the higher-ups because they only wanted to work with the "Best" local businesses. We were certainly flattered a