Fast & Friendly Cell Phone Repair @ WiGoClinic

Getting things repaired instead of replacing them is becoming cool again - I think using the word "cool" is becoming cool again too, so win win!

Here at WiGoClinic - Cell Phone Repair Shop we try and stay way ahead of the crowd and not only fix your personal electronics but do it quickly - one hour in MANY cases - and treat you just like we would treat one of our good friends or favorite family members (come on, we all have favorites).

One of the biggest things that sets WiGoClinic

apart from our competition is

 FAST & FRIENDLY SERVICE.

Fast service is our STANDARD every day service. We try and complete most of our repairs in an hour or less. That's our goal and we don't charge extra to make that happen. Why should you wait a day or two to get your device repaired? So, if you're calling around to ask about a repair ask them how long it will take AND if they will honor that time commitment once you actually get into their shop. WiGoClinic will!

So here is what we promise to you our valued customer:

1) We will answer the phone when you call during regular business hours.
2) We will give you a FREE quote (price & time) over the phone when you tell us the make, model and problem your phone is having.
3) We won't change that quote when you come into the shop. No bait and switch here (we know a local shop that charges a rush fee when you want it faster than 4-5 hours - not cool).
4) Our shop will be open with repair techs ON DUTY during our regular posted hours of operation (again we have heard many horror stories from customers who try other repair shops of them opening late, closing earlier or just closing their shop randomly).
5) We will use ONLY the highest quality brand new parts when repairing your device (BE CAREFUL here, lots of shops will install used parts or very low quality parts when repairing your device - quality matters and it's worth a few extra bucks).
6) We will make recommendations to you on how to keep your device from getting broken again (Premium Wrapsol screen protectors & OtterBox Cases) - yes we love customers and we would love for you to visit but we're not greedy.
7) We do back up our repairs 100%! We warranty our parts and we will re-check the repair of your device if you're not happy.
8) We will take good care of your device while in our shop and protect your personal data. 
9) Our shops offer a comfortable waiting area for you and a small play area for you small kids - old school crayons, blocks & toys.
10) Hugs - OK maybe not a real hug since it could get a little awkward for both of us but we do feel bad for you when you break your device or it's just a rough day.

We do really want to have you as a customer. We'll do our best to demonstrate that each day that you honor us with your business.

We hope you will choose WiGoClinic for ALL of your cell phone, iPhone, iPod Touch, iPad and other personal electronic repairs!

Groupon One Year Later, Would we do it again??

We did a Groupon a year ago and it was a huge success for all of us at WiGoClinic - Cell Phone Repair. We literally had lines of people after our Groupon in each of our shops. We loved meeting new people and helping them get their phones, iPad's and iPod Touches fixed. At the same time offering our high quality service to new customers at a fair deal. But...

It seems that Groupon and Living Social don't really care as much about YOU as they do about making a buck! I don't find it surprising that both of these companies are struggling and that many business analysts are predicting their failure. But why I think they are failing is a little different then most.

So let me share my first had experience with you.

When we signed up for our Groupon we were told we had to meet a certain criteria to even be considered and then it might not get approved by the higher-ups because they only wanted to work with the "Best" local businesses. We were certainly flattered and felt as if we fit into that category.

• The first thing they required was that you be in business at least one year. OK check, we had been in business almost two years when we offered our Groupon.
• The second thing they asked is that we had our own website so potential buyers could learn more about us - again no problem - www.WiGoClinic.com had been up and running even before we opened our first shop in Fairfax.
• Thirdly (I know, I just wanted to type 'thirdly') we had to have been reviewed online by an independent company. Again, no problemo we had existing YELP reviews and a few 5 star reviews.
• One of the last things they asked from us, in fact demanded, was that we NOT mark-up our prices just to cover the Groupon deal. Check mark on that one too -- that would certainly be shady.

Let me tell you this, it's not a short term money maker. Even when you sell a lot of them, which we did -- we were told that we broke a record in the cell phone repair category at the time. It's a marketing expense. I understand that and it did it's job for us.

WOULD WE DO IT AGAIN?

At this time I would say no. We honored our end of the deal with Groupon but they certainly did NOT show much honor or ethics on their end.

Shortly after our Groupon -- after we declined the multiple requests to run another one -- they signed-up another local cell phone repair shop (all is fair in love and war, business too). Only one problem - well make that at least four problems.

• Had they been in business for at least one year? No, recently opened.
• Did they have a website? Pretty easy to do these days, but no website.
• Online reviews? Nope too new.
• Mark-up their prices? Of course. That was pretty easy to research because they used a Facebook link on their Groupon deal and it had the regular prices listed. Which surprise, surprise were much lower than their Groupon prices.

Anyone with half a brain could have researched this company and seen that they were not what they claimed to be. Unfortunately, the many of the people who purchased this Groupon -- trusting that they would only promote a legitimate business got burned.

So when the Groupon rep called to again to get us to re-up I politely told him no and explained why. He apologized and assured me he would report this travesty to his bosses to avoid such a poor choice for all of the Groupon faithful in the future.

Then a few months later this same cell phone repair shop - still less than a year old - still no website - now with online reviews that are pretty negative and again marking up their prices -- runs another Groupon. Then a week or after it runs they run a Living Social deal. Then a few weeks later they are evicted from their location leaving many trusting Groupon & Living Social customers without a place to redeem their certificates.

But the story doesn't end there. This same shop, under the same name moves across town and is still offering daily Groupon deals and a Living Social deal.

NICE JOB GROUPON! KUDOS TO YOU LIVING SOCIAL!!

I had to post something because yesterday I looked on Groupon and saw that another local cell phone repair shop is offering a deal. Guess what? That's right less than a year old, first review on Yelp a negative one and it appears like they are starting to chalk up some more.

Update: So I went by this shop and there was a sign on the door that said, "Store will be closed today. Please come back tomorrow. Sorry for the inconvenience." Two people came by when I was there, both with Groupon certificates.

All that to tell you BE CAREFUL who you have fix your cell phone, iPad or other personal electronics. These deals are nice to try out a new restaurant, get a massage or explore Yoga but when it comes to repairing your electronics trust a pro and ignore the deal. Do a little research and ask them how long they have been in business. Don't just fall for the deal!

Just like my Grandmother used to say, you get what you pay for!

Apple iPad Repair @ WiGoClinic

Maybe of you didn't know that we fix the Apple iPad because for many years we have joked that if it fits in your pocket we can fix it at WiGoClinic - Cell Phone Repair (it seemed so simple to us). But times change and we must all adapt. So YES we can fix your Apple iPad and many other tablets in case you need us!

 

We have been working on the iPad and other tablets since they first hit the market. So we know our stuff! And we have seen it all. From a totaled iPad ("Oops I ran over it") to just a small hairline crack. We use only the highest quality parts when working on your iPad or tablet and many times we can complete the work within one to two hours. Left it in your gym bag ans spilled water on it? Not a problem, we've fixed that too!


Tablets are great devices but those big beautiful glass screens can break just like any other glass screen or glass in general, right? I'll never forget breaking a full length mirror in our hotel room on a trip with the Northern Virginia Patriots in High School - dang it was loud and I'll tell you those next seven years were tough.

You can easily replace a mirror at Home Depot, but an iPad is gonna take a professional repair shop like WiGoClinic. Sure you could take the cheap route and hire some kid off of Craigslist, choose a NOT so professional shop or hire a "mobile" tech. But why not bring it into the DC area's oldest, largest and most professional repair shop today. No appointment needed, you can come see us on your time. 

And, yes, we do have a Premium Wrapsol screen protector and the latest OtterBox Defender for the iPad!

Screen Protectors, aren't they all the same?

“Aren't all screen protectors the same?”

“My phone doesn’t need a screen protector, does it?"

I get questions about screen protectors ALL the time -- by the way the correct answers are NO and YES. There are many different levels of quality when it comes to screen protection; from your basic cheap plastic that will yellow and fall off in a few weeks to chemically engineered polymers that can actually increase the strength of your screen. Bottom line: Quality matters!

At WiGoClinic - Cell Phone Repair we offer the BEST premium screen protectors on the market from Wrapsol, a US based company just south of Bean town in Canton, MA. Good old American ingenuity! They make there product in the USA as well. So it's a great way to support American jobs!!

My guess is that you want to know what makes Wrapsol screen protectors the best. So lets start with how they are made. In short, it's unique chemistry that produces remarkable properties. The long version (deep breath) is that, Wrapsol protective films are made from a high performance, non-yellowing, optically clear polyurethane resin, coated with a with a clear, hybrid co polymer, acrylic, pressure-sensitive adhesive. that is engineered to help prevent drop, impact and scratch damage to mobile devices, this patent-pending material exhibits a remarkable property > SHOCK ABSORPTION < the result of a unique chemical interaction between the resin and the adhesive (now exhale).

Lifetime Warranty

If you buy one in our shops and want us to install it we will, for FREE. But if you want to buy it and take it home you will be glad to know that they might be the world's easiest screen protector to install. They have application handles (little removable tabs at each end) and they incorporate a 100% dry application process called Easy Tack (this eliminates possible liquid damage) and Active Air Release (it breathes to eliminate air bubbles within 24 hrs). Most come in two different options, Front Screen only and Front & Back.

These suckers have been lab tested and they came out on top as the STRONGEST (twice as strong as the leading competitor) and SMOOTHEST (actually feels smoother than glass!). Did I mention they are self healing -- kind of like the Terminator, but it won't be looking for Sarah Connor. It will be like the later Terminator movies where it is protecting and not killing.

So come into WiGoClinic - Cell Phone Repair TODAY for a premium Wrapsol screen protector for your phone. It might save you a trip to our shop in the future with a broken screen.

 

Arlington Cell Phone Repair - FAST & Friendly

WiGoClinic -Cell Phone Repair in Arlington is truly a great place to get your cell phone repaired. We have a fantastic friendly staff in our Arlington shop who can get your phone fixed fast! If you live in Arlington, Alexandria or Washington DC then there is only "One Way" (see photo for pun) to get your phone fixed. So read a little more about our local shop and if you're smart you'll find a discount or two.

So why is our Arlington shop so great you might ask. Well let me answer that for you.

My first answer is convenience. We have FREE parking right behind the shop -- that's right FREE parking in the city. Oh and did I mention that our Arlington shop is ONLY 2 blocks from the Courthouse Metro station? That is the second stop in Virginia DC! The 2nd stop MD! Seriously you hit Rosslyn and then ding dong you're at the Courthouse station.

And what could be more convenient than cell phone repair that requires NO APPOINTMENT and one hour service on many common repairs. FREE WiFi so you can sit in our comfy waiting area if ya like and surf the ole web. Animal friendly too (see the little blue doggy bowl out front?)! But please no lions, tigers or bears -- snakes OK if properly caged.

WiGoClinic - Arlington is easy to find too! Right on Wilson Blvd (Main Street Arlington) right across the from Five Guys Burgers and fries.

So you might ask, what can I do while your fixing my iPhone, Droid, One X, Galaxy S, etc... ? My normal answer is eat. You can't believe how many great eateries are near our shop. A quick search on Foursquare or Yelp will get you started -- did I mention Five Guys is across the street? Maybe catch a movie at AMC Courthouse Plaza 8 - not the greatest theater on the planet but they do show movies, serve popcorn and have an arcade. Go catch a game at Summers Restaurant & Sports Bar especially if you like Soccer or Rugby - most likely the best place around to see those sports.

Walk the streets of Courthouse/Clarendon. There are lots of little shops to explore. Many parks nearby. It is truly a fun/intersting place to visit as seen in the Arlington Rap (seriously funny with almost 2 million hits) video. Yes, we do have a starbucks nearby.

So stop by anytime - remember no appointment required at our shop -- to get a free price quote on ANY cell phone, iPod or tablet repair. We fix them all at WiGoClinic!

WiGoClinic - Cell Phone Repair in Arlington

2415 Wilson Blvd

Arlington, VA 22201

703-243-6472

Hours: 10AM-7PM Monday to Saturday

One Hour Cell Phone Repair

Here at WiGoClinic - Cell Phone Repair we know that your time is VERY important. I mean come on we live in the Washington DC area after all. The capital of the free world! You might be waiting on a call from POTUS or your congressman might be about to return your call about your plans to save the planet. You're simply not Kansas anymore Dorthy. We need our cell phones and we refuse to live without them. As much as we hate them we can't live without them.

So we offer one hour repair on many of our repair jobs -- not all of them mind you -- but most of our more common repairs. So if you crack the screen on your iPhone we can get your in and out of our shop in LESS than an hour. No extra charge! No appointment needed! Just walk-in anytime during regular shop hours.

NOW, keep in mind we can't do everything in an hour. Some things just take longer. We will give you an honest quote when you call, come in or email our shops. Liquid damaged devices takes time (days) diagnostics can take a while too. We'll let you know how long it will take each time and try our very best to meet that time quote. Our goal is fast and hassle free service!

Most of the time our repair service is faster AND cheaper than buying a new phone.

Some cell phone repair shops might quote you a cheap price but then you get there and find out it will take the better part of the day or till the next day to complete a simple repair. Other shops will force you to make an appointment or you might show-up and find they only have one tech on duty and he is busy when you get to their shop. Then there are the shops take force you to mail-in your phone. Time is money friends!

At WiGoClinic one hour repair is what we shoot for because we know you need your phone. We are a professional business with multiple locations around the DC area to serve you. Our shops stock thousands of parts so we are ready for whatever is wrong with your phone. Oh and did I mention that Cell Phone Repair is the main thing we do.

So stop into one of our area shops and check us out. Just visit us and say 'hi' if you'd like. Drop off your phone for repair and grab lunch or run a couple of errands. If you prefer wait in our comfortable waiting area -- many a customer has taken a nap on our comfy couch. Bring your kid's we have a kid's play area for them too. We have FREE WiFi, you don't find that every where ... OK, many places but not everywhere.

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Protection from Liquid Damage (hint, it's not a case!)

Yes, the title is correct. You can now protect your cell phone from getting liquid damage -- and certain death -- and it's not a big bulky case. It is a new (deep breath) super-hydrophobic nano-coating which bonds to all internal and external components of a device on the molecular level (exhale) from a company called Liquipel in Cali. The service is only $59 bucks and you will only be without your phone for a few days -- yep, you have to ship it to them.

It is my humble opinion that this service is worth the cost & Time! We see liquid damged phones every single day of every single week of... you get the idea. What's the old saying, an once of prevention is worth a pund of cure. This is a no-brainer folks. Seriously, click on the link below the picture. Hit BUY NOW on the top of the website and get some SERIOUS protection for your device today. You will thank me later! Oh yes, you will thank me...

Buy Liquipel Protection Now

OK, you’re still reading this blog so you must not be convinced? This service has been featured on the TODAY Show, ABC News, FOX News, HUFFPOST Tech, Los Angles Times and even OUTSIDE Magazine – which is a magazine about doing things outside (in case you couldn’t figure that out by yourself). People who go “outside” really think this is neat, here is what they said, “Here’s how it works: you send $59 and your smartphone to Liquipel, a nanotechnology company in Southern California, and it’ll coat the device with a special sauce that will make it completely waterproof without a case. How’s that? The handset is placed in a low-pressure vacuum chamber and then treated with a water-repellent vapor. Sound too good to be true? We didn’t believe it either, until we saw phones functioning just fine fully submerged.” If you can’t trust people who go outside then who can you trust?!

Last chance to CLICK HERE NOW, just do it, you’re going to forget later, then you going to get your phone wet and you’re going to have to bring it into WiGoClinic – Cell Phone Repair for our liquid damage service.