I Feel Your Pain

For the past five years I have worked hard to help people get their phones fixed. I've seen it all. I've comforted many lost souls wondering around in a state of shock from the recent damage to their beloved electronics. But I have NEVER been a customer of WiGoClinic - Cell Phone Repair - that is until today:-(

My recently turned five year old daughter was riding a big girl bike for the first time and I wanted to get it on film. So I got out my handy-dandy 12 mega pixel Nokia N8 and started to film. As I adjust the phone in my hands to zoom-in it slipped from my grasp - in slow motion mind you - and fell to the concrete steps below... my heart sunk as I looked at the front glass.

My Cracked Nokia N8

Mind you I have dropped it many times and it had not broken. Oh, and Nokia was kind to install Gorilla-Glass to be sure it was stronger than your average phone (see iPhone). But this apparently was the drop that broke the Gorilla's back. My poor little N8.

I guess I knew in the back of my mind that getting it fixed would be quick and easy at WiGoClinic, but remember I have never been a client. It took the kind words of my sweet 10 year old daughter to snap me out of my funk. "Daddy, you can take it to your shop and have them fix it", she said.

I woke the next morning hoping it had been a bad dream and that somehow, someway my little Nokia N8 would heal itself overnight. Sadly it had not. I ran my fingers across the front and knew it was hurting. I too was hurting as small shards of glass decided to embed themselves in my finger.

So off to work I went. What would the guys say? Did we even have the part in-stock for this exotic phone?? Would I be without my phone for long??? Help me WiGoClinic!!!

Well of course this story has a happy ending...

Fixed Nokia N8 at WiGoClinic

We had the part in-stock. My phone was fixed in less than an hour (you can even check the date and time on my phone - allowing some time for the photo shoot of course). The guys did give me a hard time -- they are much nicer to our customers. I promise!

So now I can truly say I feel your pain when you break your phone.


WiGoClinic - Cell Phone Repair fixes ALL makes and models of cell phone, MP3 players (iPod/iPod Touch, Zune, etc.), gaming devices(DS, DS lite, etc.) and tablets (iPad, Galaxy Tab, Zoom, etc.).

Caution: This is pretty dang funny - Fragile

Cracked iPod Touch Repair

Here at WiGoClinic - Cell Phone Repair we get asked (everyday) what we can and cannot fix. I like to say if it fits in your pocket we can fix it. That includes the iPod Touch 1st, 2nd, 3rd & 4th Gen!

Screen repair for these devices is common and under $100 in each case. Most of the time we can make the repair while you wait or drop it off and pick it up later if you prefer. Oh, and did I mention, you can ship it too for fast one day turn around.

So next time you drop your iPod Touch and the screen breaks, here is what you do:

1. Stay Calm. It's an iPod Touch, not the end of the world.
2. Bring it to one of our local shops OR ship it to us quickly, but don't break any laws.
3. Have it repaired by one of our expert techs with a brand new screen while you wait OR next day delivery -- again stay calm it won't be long now!
4. Retrive your iPod Touch from our shop and sing for joy or jam out with the latest tunes from Adele, LMFAO, Spanky McFarlene or whatever...
5. Thank your WiGoClinic Tech and tell the whole world where you got it fixed!!

Yes, we do fix other issues too, not just a cracked screen. And we do fix other devices! Give us a call or stop by and one of our friendly techs will be happy to help you.

Hope you visit WiGoClinic soon!

Groupon at WiGoClinic

I've used a Groupon for dinner a few times and once for lunch. I've seen lots of massage offers and a few car care places. But how about a Groupon for Cell Phone repair?! Hey why not!

The WiGoClinic Groupon launched over the weekend and you have unitl Tuesday (1/31/12) to purchase one of 10 cell phone repair options here: WiGoClinic - Cell Phone Repair GROUPON

So far we have had a tremendous start and lots of people are saving a lot of money. But hey if we can save people some money on repair and get the word out about our service that's OK by me.

Enjoy the BIG discounts! Maybe we'll do again sometime.

Buying a New Cell Phone? One size does NOT fit all!

I am so sick of all the so-called cell phone experts of the world -- except for me of course. From the best "tech" blogger to the guy at the local cell phone store. From the "respected" news media to my friends at church -- even my pastor is a cell phone expert, sorry Brother Jim. Everybody thinks they have the one cell phone that fits every person. THEY are wrong!

First of all, everyone quit quoting commercials and ad campaigns when you talk about phones. This only proves how dumb you really are. Gather some real world facts - especially if you are in the NEWS MEDIA. I get press releases all the time and then I hear a news anchor quote it and talk about it like it's a fact without saying it's from a press release.

Secondly, when it comes to buying a phone it is NOT ALL ABOUT THE APPS!

Sorry but I am so tired of hearing this over and over again. The Apps argument should be all about quality over quantity. All of the major O/S's have what most people need. I mean come on do you really need 50 different fart apps?

My Main point: Different phones have different pluses and minuses. Take off your blinders and look around. Be open minded. There is no Jesus phone -- sorry Apple and a big sorry to God for silly people comparing a phone to Jesus!

Everybody is hating on Blackberry right now but they are VERY secure phones and some people need security. Some people love that Blackberry keyboard and the business look and feel. My point is every O/S and OEM has it something for someone. Again be open minded when shopping.

I use a Nokia N8 mainly because it has a 12 Mega pixel camera with Carl Zeiss optics and a xenon flash but also because it is unlocked and AT&T can't screw me on data fees. And it's pretty... mine is the green one in the middle. Does it have it's downside, yes. Don't get me started about Nokia going to Windows Phone shortly after my purchase.

My wife has a phone with a full QWERTY keyboard and a very nice organizer built into it because she had to have a full physical QWERTY keyboard with a nice organizer built into it - why would I not get her what she wanted?!

My mother-in-law wanted to move-up from her Pantech "Old Lady Phone" -- her words not mine -- to an iPhone. We went over her needs and ended up with an HTC Titan. Read about it at: http://wigoman.blogspot.com/2012/01/htc-titan-with-windows-phone.html

So now MY Mom wants a new phone. Yikes!

So in conclusion, you have,
Four major operating systems: iOS from Apple, Android, Windows Phone and Blackberry.
Nine Main Carriers (including PrePay): Verizon, AT&T, Sprint, T-Mobile, TracFone, MetroPCS, Boost Mobile, Cricket, US Cellular and others.
Thirteen Major Phone Makers: Samsung, LG, Motorola, HTC, Pantech, RIM, Nokia, ZTE, Huawei, Sony Ericsson, Apple, HP, Dell and others.

Look at size and weight. See how long the battery lasts. Read reviews. How much will it cost you? Not just upfront but monthly service, extended warranty, insurance and repair. Does it break easy? We fix a lot of phones at WiGoClinic!

Talk to other people but use your own brain! Lot's of people have opinions, but they doesn't make them right. Cell phone buyers remind me a lot of the old children's story about the Emperors New Clothes by Hans Christian Andersen and a lot of people are walking around naked right now. Just saying.

HTC Titan - With Windows Phone

OK so I took my mother-in-law to get a new phone just after Christmas. She wanted an iPhone but I personally think iPhone is way overrated. Long story short, we decided on the HTC Titan with Windows Phone -- yes that is how you say it "with Windows Phone". Let me just say that neither one of us were dissapointed.

HTC Titan - Wow!

First of all it's got a 4.7 inch screen! Double Wow!! We thought it would be too big, but hey, it's only 9.9mm thick. Triple Wow!!! Feels great in the hand and super easy to use. Big screen makes typing so much easier than on smaller screens. The screen will blow you away - really! And boy-howdy is it fast! Can I say quadruple WOW!!!!

So we walk-in the AT&T store and the guy who greets us rolls his eyes and turns us over to a younger geeker guy once we say we want to look at Windows Phones -- I guess we weren't cool enough for him to help us. Then the younger geeker guy says, "I have to be honest with you the Windows phones are really hard to use". What the ....??!! He then whipped out his dual phones one iPhone & one Andriod and says, "Trust me. I have used both and Android is the way to go". I tell him we'll look at the Windows Phone anyway.

After a few minutes of all three of us looking at the HTC Titan the young geeky guys says WOW this is actually really easy to use. Yea, I thought a simple O/S with active tiles and preloaded with a lot of nice stuff would be and it is. Add the 1.5GHz processor, 16GB memory, 512MB RAM, HSPA+ (almost 4G data), 8MP Camera w/ dual LED Flash and a 1650 mAh battery and I say NICE JOB to HTC & Microsoft on a job well done!

So in my humble opinion if your going to spend $199 on a smartphone ignore the hype, what the "cool" people and the uninformed media say and get yourself an HTC Titan.

New Location NOW Open & Happy New Year!

It's a new year and I have resolved to "Be Better..." this year. One way I want to Be Better is posting information on this blog. So a BIG Happy New Year to you ALL!

A big shout out to Loudoun County to start the year because they are welcoming the newest location of the WiGoClinic - Cell Phone Repair Shop to South Riding. We have opened our first Store-with-in-a-store inside of the Wireless-Zone store -- thanks Roger to you and your Great staff for welcoming us into your shop!
Our 3rd Location is at:

WiGoClinic - Cell Phone Repair
25031 Riding Plaza (Inside the Wireless-Zone Store)
South Riding, VA 20152
Phone: 703-327-1931
Hours: 10AM to 7PM Monday to Saturday - Closed Sunday

Stop by and say hi to Jim and get your broken cell phone fixed TODAY!!