Monday, October 20, 2014

Can WiGoClinic fix my...?

Every single day someone calls or comes into one of our fours area locations and asks, "Can WiGoClinic fix my ____________?" And every single day (or about 1875 times - we opened over five years ago) we answer, "Yes, we can fix it!"

You see since we opened more than 1875 days ago WiGoClinic - Cell Phone & Tablet Repair has taken great pride in the fact that we are not just a one trick pony. WiGoClinic fixes all makes and models of cell phone & tablets! Most of our so called competitors only fix one or two brands (Apple & Samsung are the most popular) and even then they will restrict what they can do to only the most recent models. When you ask them to fix a iPod Touch or a 1st generation iPad they look at you funny. Don't even think about asking them if they can fix a Samsung Galaxy Stratosphere II or a Nexus S. Shoot they might have never even heard of a ZTE Warp or a Casio GzOne Commando.

At WiGoClinic we have heard of those and bunch of other makes and models too. And guess what? We have thousands of parts IN-STOCK and we can get your cell or tablet fixed quickly by a professional tech many times while you wait!


So while Samsung has a really big market share worldwide and Apple pretty much dominates the US market - yes, yes, we fix all of those too -- there are still tons of other phone models out there. So next time you have the urge to call and ask if we fix a certain make or model just come on down to one of our local shops or ship it to us if your not in the area and we'll get you fixed up.

When it's broken get it fixed!
#GetWiGo
@WiGoClinic

Thursday, October 2, 2014

#WerthGoesGnome - The Hunt is On!

So our beloved Washington Nationals (aka, the Nats) start their World Series run tomorrow, here in DC, against the SF Giants. Everyone in the area has pretty much worked themselves into a frenzy about the series. So what did the nutty folks in the Nats PR department do? 


That's right a #WerthGoesGnome scavenger hunt! They hid 100 Jason Werth garden gnomes around the DC area, some are autographed and come with tickets to Saturday's game! Nats fans all over the DC area are lighting up twitter as they find the hidden gnomes. We just found out that one was found just across the street from our Arlington shop at the VRE station. What a fun/cool promotion!!

WiGoClinic - Cell Phone & Tablet Repair is going to join in the fun. TODAY only we will offer anyone who comes into our Arlington shop WITH a Jason Werth garden gnome in hand a 50% discount on any single cell phone or tablet repair. This is a one day promotion and we will be taking your picture with the gnome. You must bring the gnome with you or you can actually bring Jason Werth with you two -- but seriously we will be taking all kind of pictures of Jason Werth if he come by our shop.

We fix everything in the cell phone & tablet world! ANY iphone, iPad, iPod or iPod Touch. Samsung Galaxy S, Note & Tab. Blackberry, yes we fix Blackberry's. Windows Phone, Android devices, old phones, new phones, US phones, international phones. We fix them all! 

Visit one of our four area locations today for fast and professional service! Oh and GO NATS!!

Monday, August 18, 2014

NEW Locations NOW OPEN to Serve You Better!!

Our Arlington Shop is open again and in a really cool NEW area or Arlington!

1750 Crystal Drive
Arlington, VA 22202
844-Get-WiGo
844-437-9446

Talk about easy to get to. The new shop is only a few feet away from the Crystal City Metro AND the Virginia Railway Express (aka VRE) in the Crystal City Underground. Tons of parking on street or in the parking garage - just look for the Shops @ 1750.

The other thing I LOVE about this new location is all of the AWESOME places to eat. Come get your cell phone or tablet fixed while you grab a bite to eat! More on that in a later post. Because...

Our NEW shop in the Springfield/Burke area is also NOW OPEN!!!

WiGoClinic - Cell Phone, Tablet & Computer Repair
6212 Rolling Road, Springfield, VA 22152
Call us at: 571-386-2953


The new Springfield/Burke shop is easy to get to just off Old Keene Mill Rd at Rolling Rd. It's a nice BIG shop and we also do computer repair on-site!

So Northern Virginia you now have NO EXCUSE to get your stuff fixed. WiGoClinic - Cell Phone, Tablet & Computer Repair has four easy to get to locations to serve YOU or your BUSINESS.

Friday, April 4, 2014

Monday, January 6, 2014

"Baby it's COLD Outside" said the Cell Phone

In many parts of the country - including here at WiGoClinic HQ in NoVA we are about to get hit with the dreaded Polar Vortex! You can look it up if you want but let me just tell you it means it's going to get really, really cold!!

When it's this cold you need to wear layers, stay indoors, limit a pets outdoor activity and turn the heat up really high. As we all know extreme cold weather can be very dangerous.

So what's a cell phone to do?

Well first of all, your phone needs to stay warm too. The ideal temp for most modern smartphones (iPhone, Galaxy S, Droid, Lumia, etc.) is between 32-95 degrees Fahrenheit. So when they get too cold they can not work so good. 

In extreme cold your phones battery could just shut down - not to worry it should come back after it warms-up a bit. BUT don't just keep pushing the power button out in the cold because you could cause more harm. 


Let the little fella warm-up before you try to power it on again. A nice gradual warm-up is best. In fact the best thing you can do in cold weather is keep the phone closer to your nice warm body - pants pocket is good. If you keep it at a nice temp range it's more likely going to handle the extreme cold.

Leaving your phone in a cold car is a REALLY bad idea (as is putting it on a grill, but I hope I didn't need to tell you that).

WARNING!

One of the biggest dangers you might encounter is a broken screen. You see in the extreme cold the glass will become more brittle and has a MUCH higher chance of breaking. It's especially susceptible to damage if it already has a small crack, chip or other defect in the glass. Once you have cracked the glass on a phone it is more likely to encounter other issues and become further damaged. SO get the Glass fixed if it is broken.

If your phone shows other issues in the extreme cold don't be surprised. Also, don't be surprised if some smartphones function better than others in the cold. Again, let it warm-up and see if things work better.

When faced with extreme cold simply stay inside with your your little bundle of joy and you'll avoid most harm. But if you do drop your phone on the fireplace hearth or it slips into your hot cocoa bring it into WiGoClinic - Cell Phone & Tablet Repair for fast & friendly service!

Stay Toasty My Friends!




Friday, December 13, 2013

"Fast, Friendly and a Real Bargain!"

If and when you need to have a cell phone or tablet repaired -- and you will need a repair sooner or later -- keep that in mind. Because that's what a recent customers email to me said. "I want to thank you for the fix on Emily's phone - fast, friendly and a real bargain! We really appreciate it."
www.wigoclinic.com
FAST: Is the company your dealing with fast of do they take all day to make simple repairs? At WiGoClinic most cracked screen repairs can be done in an hour at NO ADDITIONAL CHARGE! So let's talk about the one hour for a second because I know some shops claim they can do some repairs in 15-20 minutes. Hah, in a perfect world yes. But do you really want someone to rush the repair and possible damage something OR what happens if there is some other complication? That 15-20 minutes turns into an hour. We try and provide an honest quote on all of our repairs.

FRIENDLY: Is the company your talking to friendly? Do they answer the phone when you call? At WiGoClinic we know that a broken phone or tablet is stressful. We know that coming to a repair shop can be a pain in the rear. So we like to hire friendly customer service minded techs to assist you every step of the way. We'll answer your questions, give you a free quote and try and explain the advantages of repair over replacement. Believe me when I say that I have heard of nightmares at other repair shops. If your calling around to find a repair shop and they don't answer the phone or they TEXT you a price then stay away - stay far away!

REAL BARGAIN: This is a tough one to explain to many people because most of the time you paid less for the phone when you first got it (say $50-$100 bucks or maybe even free?!). But what you really got was a $500-600 dollar phone that the carrier subsidized with a two year contract. So when we tell a customer it will be a $79 repair they don't quite understand why. But then they go to the carrier who tells them a replacement phone will be $600 and then many times they come back and see us. ALSO, did you know that many of the carriers have followed T-Mobile by offering a cheaper monthly rate when you are out of contract?

Another area where we area "Real Bargain" is when you compare us to our competitors. Maybe they area couple of dollars cheaper BUT how long does it take them to do the repair at that price? Perhaps they are cheaper BUT then you meet that kid "Tech" in the mall who just started yesterday?! Perchance there price is better than ours BUT do they use brand new high quality parts??!! It is conceivable that they TELL you they have a better price and quicker turnaround BUT have they been in business for five years and have a strong reputation in the market???!!!

Earlier this year I posted what we consider our promise to customers. At WiGoClinic each of our staff members are trained to take the best care of our customers each and every time. We have three local locations to serve you and a highly trained staff of professionals to serve your repair needs. You can try another option if you'd like but WiGoClinic - Cell Phone & Tablet Repair will offer you service that is "Fast, Friendly and a Real Bargain" each and every visit.

Come see us today!

Friday, November 29, 2013

Arlington Small Business Day - Saturday 11/30/13



I have to admit that I am a small business junkie. Yes, it is my weakness and I'm proud to admit it. Small businesses are great and they truly drive our economy. Small business innovates, meets specialized needs and usually takes GREAT care of its customers. I will go out of my way to shop at a small business any day! So maybe for one day - Saturday, November 13,2013 -- all of you can too.

WiGoClinic - Cell Phone & Tablet Repair is proud to be participating in the Arlington Small Business Day 2013 along with hundreds of other Arlington, VA small businesses. Simply look for an Arlington shop that is displaying "Shop Local" sign in the window and get to shopping.

Many of the businesses will have special offers for customers who shop local. At WiGoClinic - Cell Phone & Tablet Repair we will be offering a 10% discount on anything in our shop. That includes repairs, cases, screen protectors, batteries and anything else you can find for sale in one of our shops. All you need to do is say, "I Love Small Business" when your ready to checkout and one of our helpful staff members will take care of you.

In addition to supporting small business you can get some money back if you use your AMEX card at qualifying small business locations - which WiGoClinic is one of. Be sure you register your AMEX card by clicking the link below.

American Express Small Business Saturday


Even if you don't visit our shop be sure to support other small businesses in you area. You'll meet some nice folks and help drive our economy!