The simple truth is that everyone has a phone and phones break. Remember the first step is admitting that you have a problem. The problem is that your phone is broken or it could be soon. So what do you do? Where do you go to get it fixed?
One mistake we see customers make all the time is to go with the cheapest price for a repair but just like anything in life cheap isn't always best. If you want a hamburger you could go to McDonalds but if you want a REALLY GOOD hamburger go to Shake Shack - love those hamburgers and their fries, boy howdy! Let me do you a favor and share the Shake Shack link. You can thank me later!
Having been in the Cell Phone & Tablet repair business for years I can tell you that there are various levels of quality for parts and some shops even sell USED parts. I get emails everyday from shady distributors that will offer 3 or 4 levels of quality for an iPhone screen. We've checked out many of these parts over the years and the cheaper ones are just that CHEAPER. They break easier and fail more often. There just no good and we don't use them in our WiGoClinic shops.
Used parts are big issue too. I spoke to two different shop owners who told me they use used parts all the time to fix a customers phone. One of them told me he gives away a free screen protector - cheap quality too - to cover up the scratches on a used screen. Then I asked them if they told their customers about this practice or even put it in the teeny tiny print at the bottom of the receipt. Nope - because, as they told, no one knows the difference.
Well, now you know! If you call around and find a shop that is A LOT CHEAPER than anyone else in town RUN! It's not a good deal that only you have uncovered. It's a sketchy business that hopes you keep coming back for the cheap price. And guess what, you'll need to come back because of the poor quality!