Posts

Springfield & Burke VA - We're Coming to Fix Your Stuff!!

Stay tuned...WiGoClinic - Cell Phone & Tablet Repair is about to expand again!

"Baby it's COLD Outside" said the Cell Phone

Image
In many parts of the country - including here at WiGoClinic HQ in NoVA we are about to get hit with the dreaded Polar Vortex! You can look it up if you want but let me just tell you it means it's going to get really, really cold!! When it's this cold you need to wear layers, stay indoors, limit a pets outdoor activity and turn the heat up really high. As we all know extreme cold weather can be very dangerous. So what's a cell phone to do? Well first of all, your phone needs to stay warm too. The ideal temp for most modern smartphones (iPhone, Galaxy S, Droid, Lumia, etc.) is between 32-95 degrees Fahrenheit. So when they get too cold they can not work so good.  In extreme cold your phones battery could just shut down - not to worry it should come back after it warms-up a bit. BUT don't just keep pushing the power button out in the cold because you could cause more harm.  Let the little fella warm-up before you try to power it on again. A nice gradual warm-...

"Fast, Friendly and a Real Bargain!"

Image
If and when you need to have a cell phone or tablet repaired -- and you will need a repair sooner or later -- keep that in mind. Because that's what a recent customers email to me said. "I want to thank you for the fix on Emily's phone - fast, friendly and a real bargain! We really appreciate it." FAST: Is the company your dealing with fast of do they take all day to make simple repairs? At WiGoClinic most cracked screen repairs can be done in an hour at NO ADDITIONAL CHARGE! So let's talk about the one hour for a second because I know some shops claim they can do some repairs in 15-20 minutes. Hah, in a perfect world yes. But do you really want someone to rush the repair and possible damage something OR what happens if there is some other complication? That 15-20 minutes turns into an hour. We try and provide an honest quote on all of our repairs. FRIENDLY: Is the company your talking to friendly? Do they answer the phone when you call? At WiGoClinic we kno...

Arlington Small Business Day - Saturday 11/30/13

Image
I have to admit that I am a small business junkie. Yes, it is my weakness and I'm proud to admit it. Small businesses are great and they truly drive our economy. Small business innovates, meets specialized needs and usually takes GREAT care of its customers. I will go out of my way to shop at a small business any day! So maybe for one day - Saturday, November 13,2013 -- all of you can too. WiGoClinic - Cell Phone & Tablet Repair is proud to be participating in the Arlington Small Business Day 2013  along with hundreds of other Arlington, VA small businesses. Simply look for an Arlington shop that is displaying "Shop Local" sign in the window and get to shopping. Many of the businesses will have special offers for customers who shop local. At WiGoClinic - Cell Phone & Tablet Repair we will be offering a 10% discount on anything in our shop. That includes repairs, cases, screen protectors, batteries and anything else you can find for sale in one of our sho...

Fast & Friendly Cell Phone Repair @ WiGoClinic

Getting things repaired instead of replacing them is becoming cool again - I think using the word "cool" is becoming cool again too, so win win! Here at WiGoClinic - Cell Phone Repair Shop we try and stay way ahead of the crowd and not only fix your personal electronics but do it quickly - one hour in MANY cases - and treat you just like we would treat one of our good friends or favorite family members ( come on, we all have favorites ). One of the biggest things that sets WiGoClinic apart from our competition is  FAST & FRIENDLY SERVICE. Fast service is our STANDARD every day service. We try and complete most of our repairs in an hour or less. That's our goal and we don't charge extra to make that happen. Why should you wait a day or two to get your device repaired? So, if you're calling around to ask about a repair ask them how long it will take AND if they will honor that time commitment once you actually get into their shop. WiGoClinic will! ...

Groupon One Year Later, Would we do it again??

Image
We did a Groupon a year ago and it was a huge success for all of us at WiGoClinic - Cell Phone Repair . We literally had lines of people after our Groupon in each of our shops. We loved meeting new people and helping them get their phones, iPad's and iPod Touches fixed. At the same time offering our high quality service to new customers at a fair deal. But... It seems that Groupon and Living Social don't really care as much about YOU as they do about making a buck! I don't find it surprising that both of these companies are struggling and that many business analysts are predicting their failure. But why I think they are failing is a little different then most. So let me share my first had experience with you. When we signed up for our Groupon we were told we had to meet a certain criteria to even be considered and then it might not get approved by the higher-ups because they only wanted to work with the "Best" local businesses. We were certainly flattered a...

Apple iPad Repair @ WiGoClinic

Image
Maybe of you didn't know that we  fix the Apple iPad because for many years we have joked that if it fits in your pocket we can fix it at WiGoClinic - Cell Phone Repair  (it seemed so simple to us). But times change and we must all adapt. So YES we can fix your Apple iPad and many other tablets in case you need us!   We have been working on the iPad and other tablets since they first hit the market. So we know our stuff! And we have seen it all. From a totaled iPad ("Oops I ran over it") to just a small hairline crack. We use only the highest quality parts when working on your iPad or tablet and many times we can complete the work within one to two hours. Left it in your gym bag ans spilled water on it? Not a problem, we've fixed that too! Tablets are great devices but those big beautiful glass screens can break just like any other glass screen or glass in general, right? I'll never forget breaking a full length mirror in our hotel room on a trip with t...